Privacy Policy

Last Updated: 13 August 2026

KN Appliances ("we", "us", "our") operates the website kananappliances.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for chimney cleaning, deep cleaning, and water purifier services.

1. Information We Collect

When you visit our website or contact us, we may collect:

  • Your name, phone number, and email address (when you call, message on WhatsApp, or fill a contact form)
  • Your service address, for scheduling doorstep visits
  • Technical data such as IP address, browser type, and pages visited, collected automatically through cookies and analytics tools

2. How We Use Your Information

  • To respond to service inquiries and schedule appointments
  • To provide chimney cleaning, deep cleaning, and water purifier services
  • To communicate with you via call, WhatsApp, or email regarding your booking
  • To improve our website and understand how visitors use it

3. Cookies and Tracking Technologies

Our website uses Google Tag Manager (GTM) to manage tags and, where applicable, Google Ads conversion tracking. These tools may place cookies on your browser to help us understand website traffic and measure the effectiveness of our online campaigns. You can disable cookies through your browser settings at any time; however, some parts of the website may not function as intended if cookies are disabled.

We do not currently run advertising campaigns on Meta (Facebook/Instagram) and do not use Meta Pixel or related tracking tools on this website.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Information may be shared only with:

  • Our service technicians, to fulfil your booking
  • Analytics providers (such as Google), in aggregated or anonymised form, to help us understand website performance
  • Authorities, if required by law

5. Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices

  • You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on
  • You may request that we delete your personal information by contacting us at the email below
  • You may choose not to share personal details, though this may limit our ability to respond to service requests

7. Children's Privacy

Our services are intended for general audiences and are not directed at children. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Our Services

KN Appliances provides professional chimney cleaning, deep cleaning, and water purifier services across Kolkata, Howrah, Dankuni, and Diamond Harbour. Our experienced technicians deliver reliable doorstep service for leading brands with affordable pricing and customer satisfaction, including chimney cleaning (basic and deep cleaning for all major brands), doorstep service, water purifier maintenance and servicing, and ongoing customer support with transparent pricing.

We currently serve customers across Kolkata and surrounding areas including Salt Lake, Dum Dum, Baguiati, Kestopur, New Town, Behala, Jadavpur, Ballygunge, Sodepur, Tangra, Baruipur, Howrah, Dankuni, and Diamond Harbour.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: